I've closed my Case with no improvement at this stage, and a "feature request" should have gone through to R&D about trying to mitigate this scenario. I understand that Veeam probably cannot backup the file using the APIs that Microsoft provide, but a workaround would be to check the file size first and if larger than 2GB then avoid even attempting to back it up? Or reduce the timeout? The apparent timeout of almost 8 hours for the affected OneDrive account seems excessive at the moment. The OneDrive backup is in a separate backup job running on a separate proxy server, but any support diagnosis may have required interrupting the running Teams job, so I parked the issue until now.īut to be fair, Windows Updates had to be applied, so the seeding job had to restart several times anyway, each time getting further along the process. I was waiting for the initial seeding of the customer's Teams data to complete, and this took over 2 months to complete successfully! But now it is seeded, the incremental backup of Teams happens in an overnight time window. I've finally raised a case for this : Case #05146022 - OneDrive backup of OneNote file over 2GB in size causes large timeout and warning Tbh, I've not browsed OneNote notebooks before, so this may be default behaviour. The Explorer does know that its type is EDU Notebook, lists all the Teacher and Student access permissions, the version, but interestingly no mention of the size of it (just number of child items): guessing this is because it is actually a folder in itself? Interestingly, in the Veeam Explorer for Microsoft OneDrive for Business, I can't drill in to the Class Notebook at all, and just see it as one entity (same as the view in OneDrive without the URL manipulation). The file in question is 5.59GB: would that be too big to backup? Any already known issues with Class Notebooks? 30b52d9d00) but then allows seeing the files held inside. I've looked in to this a bit more this morning, and it is a Student's OneNote document within a Class Notebook in OneDrive.īrowsing in to the Class Notebook takes a bit of URL manipulation (. I patched the customer to the latest v5.0.2.42 release yesterday, and the timeout is still happening on the same file in the same user's OneDrive
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